THE               BUILDERDIRECT

Expand your customer service capabilities without adding staff or increasing your budget. Let GPS field and document all your buyer service and warranty requests calls.

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What is BUILDERDIRECT?

BUILDERDIRECT is professional call-center service designed to take all your customer service and warranty calls; including service ticket generation, service ticket tracking and customized reporting.  BUILDERDIRECT will be an extension of your company.

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Features and Benefits of BUILDERDIRECT:

• Receive a dedicated Toll-free number to distribute to all your buyers  

• Expand of your customer service department without taking from your bottom line

• Extended customer service hours, call logging, and data tracking

• A fully integrated service request and warranty ticket generation system complete with data archiving and reporting

• Communicates directly with designated members of team and with even maintenance workers, subcontractors and property management

• Reduces response time and efficiently resolves questions, concerns, and service/warranty requests